Home Delivery Network Limited.
Anyone else ever had a problem with em?, according to the order tracker my item has been sitting in the depot just up the road for 4 days now, the estimated delivery date was 3 days ago, they have had it since 7 days ago and it has been on two 10 hour long trips out in the van before returning to the depot.
As a SAHM I've been here all day, all the time, not a single card in the door nothing, except the two Royal Mail Special Delivery parcels I'd also been waiting for.
Emailed the website I bought the thing from 3 days ago, got a reply telling me to phone HDNL and giving me a phone number, called em yesterday, got asked if it was a flat because they some times have trouble finding flats, I said yes it was and asked if I could leave additional delivery information so they could find the place if that was the problem, got told no, there is no where on the computer system for additional delivery instructions, only the option for adding a contact number in case the driver needs directions, so I left both my home and mobile number.
And it's still just sitting there at the depot according to the Order Tracker and the website gives no address for it, so I can't go down there with ID and demand the thing, I know the place is about a 20 mins max walk from here, it's extremely annoying.
Fully expecting it to be sent back to the website as non-deliverable, because they are lazy and can't be bothered delivering it or maybe tried to deliver it to the wrong place because they are stupid one or the other.
Please or to access all these features
Please
or
to access all these features
AIBU?
To expect a delivery company to deliver
23 replies
Ryoko · 09/12/2010 13:02
OP posts:
GiddyPickle ·
09/12/2010 13:16
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GiddyPickle ·
09/12/2010 13:28
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LunaticFringe ·
09/12/2010 14:22
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