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Do you object to giving your postcode to shops when buying/returning goods?

(38 Posts)
JuanPotatoTwo Thu 28-Aug-14 15:23:02

I don't particularly. Asking because I was in a queue behind a lady today who objected big style and it just got me thinking.

Lampy Thu 28-Aug-14 15:28:26

I don't, but then I will in a shop so I know why it's done.

I've had a few people pull faces when asked for their details but no one has actually complained outright.

Lampy Thu 28-Aug-14 15:29:15

Work, not will

Lweji Thu 28-Aug-14 15:29:38

It's not like she's giving her full address anyway.

JuanPotatoTwo Thu 28-Aug-14 15:29:50

The woman I overheard complaining today said it was illegal. Is it?

RedToothBrush Thu 28-Aug-14 15:31:48

Buying, yes. I don't like being profiled.
I refuse to give. I do not own club cards.

Returning, no. I can see they have a legitimate concern here, which justifies it.

NunoBettencourt Thu 28-Aug-14 15:32:05

I don't like giving mine out. Depending on how I feel I either just say no or give a false postcode

Lampy Thu 28-Aug-14 15:32:25

Haha! No! Or else every single shop. Would be committing a crime multiple times per day.

RedToothBrush Thu 28-Aug-14 15:33:48

Its illegal to collect email addresses, or full addresses, without giving a full explicit explanation of why they are doing it and for what purposes before you consent to it.

They are not allowed to pass on your details to a third party without permission.

Lweji Thu 28-Aug-14 15:35:03

But a post code is not a full address.
It's not even as you need to show proof of it.

magimedi Thu 28-Aug-14 15:35:23

Won't if I am buying but quite happy to for a return.

RedToothBrush Thu 28-Aug-14 15:39:12

Lweji its still profiling you... I dislike this intensely.

Carpaccio Thu 28-Aug-14 15:42:46

I must admit that I dislike it more now I'm in the UK as the postcodes here cover a much smaller area than in the European countries I've lived in - one postcode there was enough for a whole town.

But I don't usually make a massive fuss out of it, and I'm more than happy to give my full address when returning an item or getting a refund.

Lweji Thu 28-Aug-14 15:43:53

It's profiling shoppers but not me.

LightastheBreeze Thu 28-Aug-14 15:43:58

I do object with buying, but not returning especially if it is a goodwill refund as they could refuse it, shops do often want your name and address for refunds, probably to stop fraud.

FrootLoopy Thu 28-Aug-14 15:44:11

A postcode and number is a full address, and that's what I was asked for the other day.

TestingTestingWonTooFree Thu 28-Aug-14 15:45:14

I'm with LightastheBreeze on this one.

Panzee Thu 28-Aug-14 15:45:27

SW1A 1AA. wink

Lweji Thu 28-Aug-14 15:47:03

Or SW1A 2AA...

RedToothBrush Thu 28-Aug-14 15:51:40

See I don't like doing the 1AA thing, as it doesn't convey the point that as a customer, I am very unhappy about giving that information.

I see it as a customer service issue, so I feel that complaining or refusing is more effective.

BravePotato Thu 28-Aug-14 15:54:04

I give a false one or none.

Also don't ever give my real date of birth.

Postcode is ALMOST address, there is only 7 houses in our postcode for example.

Wisheswerehorses Thu 28-Aug-14 15:55:35

A postcode can be a full address. Several addresses locally are the only one in their postcode.

Scoobywwwdotcom Thu 28-Aug-14 15:55:51

Does anyone know if customers are allowed to refuse to give their postcode? What happens if a customer says no? Could the shop refuse to sell, for example?

Chunkamatic Thu 28-Aug-14 15:56:14

It has absolutely nothing to do with profiling or the collection of data about their customers, it is a requirement for tax/fraud purposes and would be investigated if the company was audited.

wafflyversatile Thu 28-Aug-14 15:58:49

They can refuse to sell for whatever reason they like, so from that pov, yes.

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