Bloody Tesco and their Hudl's

(52 Posts)
serin Sun 24-Nov-13 13:12:44

We saved the points converted them with boost thingymajig and low and behold I cant track down a Hudl now.

Every branch in the North West seems to be ou of stock. sad

It's not for Xmas, it's for the 13yr olds birthday next week.

If anyone knows somewhere that has had a delivery I would be very grateful.

Cheers Tesco.

penguinplease Sun 24-Nov-13 13:47:07

Can't you buy it online for store delivery??

serin Sun 24-Nov-13 15:03:48

I am not sure? I cant make head or tail of their instructions anymore. there seem to be lots of exclusions if you are paying with vouchers.

Certainly yesterday, none of the customer services staff said this was possible.

ClaimedByMe Sun 24-Nov-13 15:05:30

My friend ordered one online, paid with her doubled up vouchers then collected it in store.

Had a quick google and it seems that you can order online

JaquelineHyde Sun 24-Nov-13 15:10:35

Go on to Tesco Direct and add whichever one you want to your basket.

Go to pay and your vouchers will appear automatically with the double up applied.

You then select the vouchers and the amount comes off your total.

When you buy online you can then have it delivered to your local store and go and pick up 48hrs later.

I've done this for 2 Hudls and had no problem at all.

Good luck.

KatyMacWho Sun 24-Nov-13 15:18:38

I love that the vouchers appear automatically now (hated typing them in)

DD loves her Hudl!

penguinplease Sun 24-Nov-13 15:27:20

Sorry I should have explained, I ordered online, collected in store. No problem. Hope you get it sorted

Sorry for bringing this up again

We've told ds2 he can buy a hudl using our vouchers of he pays the cash part out of his birthday money.nits his birthday today so couldn't do it earlier.
It's showing as out of stock on the direct site.
We wanted to know if there were any in store anywhere locally but we can't work out how to find that out.
Or are they all sold out absolutely everywhere.
I can't seem to buy it online to collect in store either. Am finding the website really weird to negotiate.

KatyMac Sun 01-Dec-13 21:55:37

I can't see any on-line - sorry

Can you reserve one for when they come back in?

sarsiem Sun 01-Dec-13 23:37:29

Maybe being a little cynical here but I wonder whether Tesco are trying to create demand by having them unavailable and then suddenly they'll be back in stock?

ProphetOfDoom Sun 01-Dec-13 23:41:42

Message withdrawn at poster's request.

ProphetOfDoom Sun 01-Dec-13 23:44:20

Message withdrawn at poster's request.

PigletJohn Mon 02-Dec-13 00:05:17

seems to be out of stock for online ordering, but I saw a pile of them in my local store on Friday evening.

I think it would be safest not to convert your vouchers until you are in the shop and have one in your hand, though.

Dh is in a town with an extra today so he's going to have a look to see if they're in stock
Only problem is I don't want to boost my points for Instore in case they aren't in stock.
So he has to go check, rush back to his office to print out the boosts that I'll have sent him, then rush back and hope they're still in stock.

I tried ringing the number for that store but they said due to demand for hudls, please go on the website to find your closest extra store. So the only way we'd an find out is by doing what I've said above as we live nowhere near an extra store.

It's a fucking stupid system.

He does have to have them printed out doesn't he?
Problem is they're on my clubcard, he doesn't have one and when he left the house for work this morning he didn't know he was going there.

Sorry also how do I get alerts? Can't see anything on the site that I can tick or click on or anything.

nextphase Mon 02-Dec-13 08:10:07

It might be easier for him to take the paper vouchers (undoubled) and your clubcard with him to work tomorrow, as then he can double up at customer services.

Annoyingly he's not working there tomorrow as far as we know.
If I don't get anything sorted today though I will send him like that just in case. Must print out the vouchers I do have.

sophiewophie Mon 02-Dec-13 08:21:21

Buy it outright in the store that has them in stock, take to your local store for refund. Buy back using your vouchers ;)

I'm liking your thinking Sophie grin

They didn't have it in stock anyway

ImNotReallyHere Mon 02-Dec-13 16:10:50

I've just been on the phone to tesco - my clubcard vouchers were stolen 2 weeks ago by hackers and have phoned daily trying to get them back. Anyhow, I complained to the lady that they have taken so long dealing with my case that Hudls are now out of stock online. She said that they were going to come back in stock in tesco extra stores but not online before Xmas. Tbh I'm so hacked off by tesco and can't see me getting any refund this side of Xmas - think I might buy a kindle fire for dd instead

After Christmas isn't any help if you're boosting your points
I'm getting tempted to just get him something else instead.

ImNotReallyHere Mon 02-Dec-13 16:20:32

I know! Keep explaining that I had saved the vouchers for DCs Xmas presents - getting them back in January is not much use.

moosemama Mon 02-Dec-13 17:30:46

My clubcard account was hacked too - and my points used to boost for Hudl vouchers. I was told this has happened a lot over the past few weeks, hence the sudden drop in availability. As a result, I predict Hudls appearing on Ebay and in local markets at inflated prices, as it does seem to be part of a large scam.

As for Tesco themselves. I am seriously unimpressed that they don't reinstate stolen points until the next statement date in January. It doesn't affect me, as I use mine for something else, but I know of a few people whose Christmases have been ruined by having their points stolen, when they'd specifically saved them up to buy Christmas presents and then being told they won't get them back until the end of January. hmm

They tried to tell me I must have responded to an email phishing scam, but as I am extremely careful not to click on any links in emails I argued the toss and they 'kind-of' admitted the hackers got in via their clubcard site. angry

ProphetOfDoom Mon 02-Dec-13 18:24:48

Message withdrawn at poster's request.

PigletJohn Mon 02-Dec-13 18:29:41

when I went to the "boost" part of Clubcard yesterday, they asked for an extra level of security on top of my usual signin. i wonder if that is relevant.

Midlands is too far sad
Dh tried two stores today with no luck

ProphetOfDoom Mon 02-Dec-13 20:26:58

Message withdrawn at poster's request.

moosemama Mon 02-Dec-13 20:39:52

Afraid it's DM, but this is what comes up if you Google the problem.

ChippyMinton Mon 02-Dec-13 20:52:08

Sadly even if you ring and find a store with stock, they are unable to hold it for you.

I'm after the bright-coloured soft-touch cases, but have only seen black or vile pale grey.

PigletJohn Mon 02-Dec-13 21:36:16

I was not at all a bit surprised to see on the DM that a retailer says the Ipad at three times the price is better.

On thursday Aldi will have their own version in, at £80, but I see the screen resolution is not as good.

ProphetOfDoom Mon 02-Dec-13 22:50:04

Message withdrawn at poster's request.

ChippyMinton Wed 04-Dec-13 13:26:30

DH did manage to get a bright blue case yesterday smile

DavidHarewoodsFloozy Wed 04-Dec-13 20:26:35

Does anyone know if they,ll be getting any more stock at all?

DavidHarewoodsFloozy Thu 05-Dec-13 09:36:55


Not online but some stores will

Ooh that's spooky. Dh just rang to say he's got one in his hands and was just queuing to boost his points grin

ImNotReallyHere Thu 05-Dec-13 13:46:19

OP - Stockport got purple ones this morning.

PigletJohn Thu 05-Dec-13 19:54:22

my local store got 30 in today.

I bought the 29th.

DavidHarewoodsFloozy Thu 05-Dec-13 20:50:27

The customer service message on the phones, says they'll be getting some in at Tesco Exta stores.

I,m in Birmingham, i,m gonna have to drive round all day until Christmas.sad
I didn,t think they'd run out . So angry with myself.

When dh got this one apparently they put out a few and they were all gone in five minutes.

Just managed to order a Hudl online at Tesco for collection in store. Here's hoping it has worked!!

SignoraStronza Fri 06-Dec-13 10:26:51

Does it have to be a hudl? Have a look at what Aldi are doing on Sunday (better imo) or the Carphone Warehouse's Asus MeMo (also better). Both £79.

DavidHarewoodsFloozy Fri 06-Dec-13 13:13:00

I got them grin. They're just doing them at Tesco Extra.Im really chuffed!.

PigletJohn Fri 06-Dec-13 14:55:14

I saw the Aldi one advertised, and it looks like great value. IIRC the dispaly screen is not as good.

I expct there will be a great flood of budget tablets coming on the market, I saw this one advertised today at £80 though it has less memory

The Tesco Hudl did look like best value in the Which tests, I dare say some of the other budget ones will turn out to be great value as well, but I have not seen hem tested.

AbbyLou Sat 07-Dec-13 08:38:37

How on earth did you manage to order one online yesterday? I have stock alerts set up and check so many times a day and every time it has said currently unavailable. I am so cross with myself. We wanted to get the dc one each and bought one in October. Stupidly we deicded to spread the cost and buy the other one nearer Christmas, now we can't bloddy get one. We have a Tesco Extra in our town but I work full time and can't keep going in. They won't reserve one even if you pay for it up front.

PigletJohn Sat 07-Dec-13 09:59:11

Try to find out what time of day they get their deliveries. There might be stock if you go in e.g. 10pm. You could also try an online grocery delivery order with just a Hudl on it.

I was in New Oscott in Birmingham yesterday and they had a few purple ones out (not sure if more behind the scenes). I bought one. I think also randomly the Metro in Smethwick had one last week but that's likely gone now.


Well I never managed to get a second one so DS 2 got an asus memo pad instead which is brilliant . Same can't be said of the hudl which didn't work and had to be exchanged on Boxing Day after a load of hassle in the store, and disappointed tears on Xmas day from ds1!

All sorted now though.

Oops sorry, thought this was my own hudl thread! Sorry, OP!

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