Robotgate

(325 Posts)
98percentchocolate Fri 23-Aug-13 08:20:44

Since robotgate was beginning to fill up the third bargain thread I thought I'd start a dedicated thread here to save Reastie from having to write another mega op just a few days after the last one!

I haven't had my phone call yet and am actually excited for them to ring as I want to put my jargon into use (Is that weird??)

I have a dispatch date of 29th, really hoping that it shows up now.

The lovely iloveholidays took the trouble to post in legal for us and got some good advice. (Even though it was her birthday!) You can read that thread here:
pricing error

Is anyone else worried about the reports of hope charging full price after delivery? I can barely afford £13 for the robot - definitely not £40!

98percentchocolate Fri 23-Aug-13 08:22:56

Some useful info here if you want to argue your case.

iloveholidays Fri 23-Aug-13 08:30:24

thanks 98. will let you know if I get a call today. someone has done a very useful summary in the legal thread. looking forward to my call.

Same here. It's dd's main present and she won't be getting one otherwise.

I've emailed and am awaiting a reply hmm

Thanks for the thread grin

iloveholidays Fri 23-Aug-13 08:36:18

spotty. how did you bring it up on the email? did you say you'd seen it on a thread?

I said I'd noticed online smile

Oreocrumbs Fri 23-Aug-13 08:45:08

Good idea for a robot thread 98!

Being slightly wary of raising my head above the parapet, I'm going to take the cowardly route of waiting to see what response Spotty gets from her email.

If they ring in the mean while though I'm ready to rumble!

runningincircles Fri 23-Aug-13 08:45:22

Thanks 98. I'm still awaiting a call too. I will keep you posted if I hear anything.

lazzaroo Fri 23-Aug-13 08:45:50

I'll be gutted if they don't honour it. Still waiting on call, had missed call yesterday which could have been them but if it was they left no message. If I haven't heard from them by end of the day, I'm debating making a call myself....if I'm feeling brave!

Am in same position as most, ordered last Sun. Had e-mail acknowledging order & they've taken money.

98 I don't think they can legally just take more money without permission.

98percentchocolate Fri 23-Aug-13 08:55:46

Lazzarro - I hope so!

whoneedstosleep Fri 23-Aug-13 09:18:55

I also emailed them yesterday.
Will let you all know when I get a reply.

SayHelloToMyLittleFriend Fri 23-Aug-13 09:34:19

Thanks for starting this. I also ordered on the 16th, email states it will be dispatched on the 29th and money has been taken from my account so if it wasn't for these threads I wouldn't know anything was wrong.

JustBecauseICan Fri 23-Aug-13 09:36:05

I haven't ordered a robot, but am with you all in spirit so signing in!

m0nkeynuts Fri 23-Aug-13 09:41:42

<marks place>

ViviDeBeauvoir Fri 23-Aug-13 09:48:08

Sorry everyone is having issues with the robot.
As the person who posted the link I feel bad that this has happened and hope the company honour the orders.

m0nkeynuts Fri 23-Aug-13 09:59:17

Not your fault in the slightest Vivi! Please don't feel bad smile

You just alerted us all to what looked like a genuinely good Christmas bargain, no way you could have known that Hope Education would turn it into such a faff!

Pidgy Fri 23-Aug-13 10:20:36

Out of interest, what time did you order on Sunday?
Mine was at 9.50 am and didn't get processed.

Fingers crossed they honour them for you, and they surely cannot charge more afterwards?!

98percentchocolate Fri 23-Aug-13 10:22:40

Vivi - not your fault at all - those robots were a fantastic bargain and those that have received them have got a great gift for a very low price!

No one blames you vivi smile

So what is everyone planning to say if they receive a call saying we aren't getting the robot for £13?

I've got an acknowledgement email and estimated dispatch of 29th.

98percentchocolate Fri 23-Aug-13 10:46:22

Going to say that according to their own t&c they have finalised a contract with us by sending the order confirmation quoting delivery. This means that legally they have to fulfil the order at this price. If they don't then they are in breach of contract. You can also mention the office of fair trading and that you heard about them on a very influential website if you'd like (though I wouldn't actually mention "mn" if I were you).
If they say it was clearly a pricing error then just assure them that no, it wasn't clear. We all thought it was just a bargain and were used to seeing similar reductions on other websites. They misled us.
You can also tell them that they told me it would be fulfilled on Tuesday as evidence that the contract was finalised.
Basically, legally they are on very shaky ground. Just let them know you're not rolling over for this.

lazzaroo Fri 23-Aug-13 11:15:46

pidgy my e-mail acknowledgement came through at 10.55am, and seem to remember it came through quite promptly.

Definitely not your fault vivi

Cheers 98, I'll keep this thread open and use your post for inspiration smile

98percentchocolate Fri 23-Aug-13 11:43:19

Has anybody been contacted today? I didn't have a call yesterday or today so far. I'm wondering if they've changed their minds again? Seems to have gone quiet...

No calls or emails at all, and I've been in all day wed and yesterday.

iloveholidays Fri 23-Aug-13 11:54:36

no call here yet. had a missed call yesterday which I think was them. I'm ready to argue. got nothing to lose!!!

No email reply yet

iloveholidays Fri 23-Aug-13 12:13:22

I wonder if they've decided to give up... from a business perspective the amount of time they've probably wasted their end looking into it and making calls must be ridiculous. maybe it's just wishful thinking. grin

iloveholidays Fri 23-Aug-13 12:13:53

maybe they've called a board meeting to decide what to do grin

MooseyMoo Fri 23-Aug-13 12:32:32

Haven't heard anything yet. They phoned at 1ish yesterday. Hope they don't call same time as will be collecting DC from nursery.

I checked my account and it is still saying despatch 29th. I've geared myself up for the phone call. Bet they don't phone back!

MooseyMoo Fri 23-Aug-13 12:34:35

grin ilove wonder if the agenda item is called robotgate!

98percentchocolate Fri 23-Aug-13 12:46:06

moosey grin

NigellaEllaElla Fri 23-Aug-13 12:47:29

Marking place. I've had no call or email from them and also still showing dispatch date of 29th.

I am ready to rock with all my jargon etc though. I WANT that robot and I want it at the price advertised!

chirpchirp Fri 23-Aug-13 13:04:31

Just marking my place, also had no emails or phone calls but I'm all geared up to stand on my soap box. Thanks again to all that have shared information. Will keep you updated.

iloveholidays Fri 23-Aug-13 13:07:02

bet we don't hear anything until 29th now!!!

joymaker Fri 23-Aug-13 13:13:05

Here you all are- just caught up on bargain thread.

I'm wondering whether to contact Hope Education or to wait as I didn't supply a phone number either and have had no contact from them via email. I will be very angry if they cancel without contacting me first.

I ordered on 16th and also have the 29th given as despatch.

CatAmongThePigeons Fri 23-Aug-13 13:16:55

Marking place. I ordered on the 16th and have had no contact from them at all, beyond the original order email. They do have my phone number though.

They don't know what theyre doing, do they?

I just want to know now. I'm getting angry

Phone them please joymaker, I'm too scared I'll cry on the phone if they say I'm not getting it (a tad overdramatic)

iloveholidays Fri 23-Aug-13 13:29:15

I don't think I'll believe a word they say on the phone anyway, think it'll be a case of wait and see!!!

joymaker Fri 23-Aug-13 14:06:42

ilove thats what i'm thinking too, they might say one thing and do another, Terra grin i want to though because i want to vent/ get what i want to say off my chest, but at the same time because of this i think i might stuff it up grrr...

Might email but so far nobody that has has had a response.
hope they don't construe no contact by us as being blase about our purchase, ah double grrr!

iloveholidays Fri 23-Aug-13 14:08:27

I haven't actually checked my credit card to see if they have refunded it, has anyone else?

No refund on my card

whoneedstosleep Fri 23-Aug-13 14:13:41

Can't see any refund into my account either.

98percentchocolate Fri 23-Aug-13 14:43:21

The thing is joymaker - they don't know that we know anything about any of this. If it weren't for these threads then none of us would have a clue.

Radio silence is very suspicious. I'm going to stay silent unless contacted I think. I'm guessing that they are wondering what to do.

If they do decide to honour them then will those that have been told no contact again?

98percentchocolate Fri 23-Aug-13 14:43:43

No refund here either.

I don't think we're going go find out anywhen today aaarrrrgggghhhhh

joymaker Fri 23-Aug-13 15:03:53

Good point point 98 smile, think I'll keep shtum (?) for now then.
Yes and maybe they're seeking advice as to where they stand legally.

For them to be umming and arring like this makes me wonder exactly how many robot orders they got!

98percentchocolate Fri 23-Aug-13 15:38:32

I just went over to Nethuns to spy by accident and they've got a thread exactly like ours, even people cursing vertbaudet, so it wouldn't surprise me if they found that price too.
Tbh if they get legal advice then hopefully they'll realise that they messed up and are on very shaky ground!

98percentchocolate Fri 23-Aug-13 15:40:53

By the way, this now my most successful thread ever grin

Join me for a celebratory brew?

toisa Fri 23-Aug-13 15:42:31

I'm thinking they will be reading this thread. Betcha if you google vtech robot this will come up...

iloveholidays Fri 23-Aug-13 15:48:11

congratulations 98 grin

Congratulations 98. I had one thread that went just over 100 and that's my best yet grin lame

Hmm tbh I think they're more likely to honour the deal if less people had ordered....

whoneedstosleep Fri 23-Aug-13 16:55:27

Just had a missed call from an unknown number........I wonder!?

I would have thought they close at five?

iloveholidays Fri 23-Aug-13 17:05:55

my call came up as private number around the time everyone started posting that they'd had calls

98percentchocolate Fri 23-Aug-13 17:21:25

5:30 they close. Maybe they've been in meetings all day and have made a decision?

98percentchocolate Fri 23-Aug-13 17:41:43

Just phoned to double check the opening hours -8am-5.30pm mon-Fri. Guess that's it until Monday then!
How bizarre.

Bank holiday...

joymaker Fri 23-Aug-13 17:50:00

does anyone know if they are open tomorrow?

joymaker Fri 23-Aug-13 17:51:09

just seen post above

98percentchocolate Fri 23-Aug-13 18:35:47

Tuesday then. And that makes it the 27th - only two days before that magical dispatch date!
Did those that have already received have a dispatch date of 29th or around then?

whoneedstosleep Fri 23-Aug-13 18:55:23

I think if they were offering refunds they should have done it by now. We could argue that they have been holding our money for a week for nothing otherwise.

Trumpton Fri 23-Aug-13 20:06:01

. And not answering any unknown phone calls ! Money went out of my account days ago ... We will see what happens.

My money went out a week ago tomorrow and I've emailed with no response...

whoneedstosleep Fri 23-Aug-13 20:14:54

Me too spotty

Leilandri Fri 23-Aug-13 22:21:18

I too am a victim of Hope robotgate sad
I ordered on 16th Aug. The money left my account on 19th Aug.
My Hope account still says dispatch of 29th Aug.
I didn't leave a phone number.

I really hope they honour the deal sad

starjules Fri 23-Aug-13 23:01:10

Hi, I ordered on the 16th, money went out almost immediately and when I logged in despatch was 2-4 days. I received it 3 days after ordering it.
Will be interesting to see what happens on Tuesday. Fingers crossed for you all.

joymaker Sat 24-Aug-13 00:03:59

Thanks starjules

GiddyStars Sat 24-Aug-13 18:57:04

Ooooh you're all hiding here. Sorry to Reastie for filling up the other thread with Robotgate. blush

I've not had a call even though I left a number.

The suspense is killing me!

Oreocrumbs Sat 24-Aug-13 20:21:22

Aside from Robotgate I now have another headache and I don't know what to do about it.

I thought I would ask you lot!

Toys r us use Hermes for their deliveries. I had a text on Tuesday morning saying delivery between 8am and 9pm. No one came we were home all day. I looked online to track parcel and they said delivery attempt made.

Any way on wed same text will be delivered 8-9. Nothing came, so I looked online and it said delivered and customer signature received.

Well it wasn't me or any of my neighbours. I know them all, have check with them all and there has been no card put through saying left at number X.

Hermes won't discuss it with me, they say I have to take it up with Toys R us, so I have, and they say the courier has delivered it and got a signature and that I should check with other members of my household hmm.

So now what?

I've emailed toys r us again saying they bloody well haven't got my signature and I want them to tell me who they delivered it to and who signed for it. I've also asked them to advise of the next step as I want the items buy the end of next week.

Any one know what I can do? They have to make sure I get it don't they? It's £40 worth of stuff, I'm not letting that go.

And breathe.

Oreo toysrus can claim for the item it's up to them to sort it out. Demand proof of signature and address, demand they send the driver back to where he delivered it etc etc

Oreocrumbs Sat 24-Aug-13 20:47:23

Thank you Spotty, so I can ignore Hermes and put pressure on Toys r us. I've already asked them to find out who signed for it and where, so I will see what that comes up with. (after the obligatory 20 hour wait for a response).

If they can't give me a good enough answer I will be very demanding. I'm so annoyed! I will not be brushed off with a patronising 'have you asked your husband?' type of response. Cheeky sods.

Well I'm all revved up now, Hope, Toys r us, watch out. You will give me my toys grrrrrr.

I would think so. Whenever I had a similar problem with Hermes via asos they just resent it for me. I used to work in online retail and we never, ever expected the customer to chase it (not beyond checking with a neighbour/sorting office)

Oreocrumbs Sat 24-Aug-13 21:00:02

Fingers crossed they reply with good news now I have confirmed I had the common sense to check!

Thanks again flowers

So what's the plan for tomorrow everyone?!

whoneedstosleep Mon 26-Aug-13 20:07:18

Well I have emailed them last week with no reply so I don't plan on trying to contact them again.

Oreocrumbs Mon 26-Aug-13 20:09:16

I'm going to check my bank and my hope account and see if everything is as it was. If so I will wait for the magical '29th' and see if they dispatch.

Will wait for a phone call in the mean while.

If they have cancelled it I will phone them and go bat shit on their asses. Or rather have a reasoned debate while using mildly threatening terms as mentioned upthread!

iloveholidays Mon 26-Aug-13 22:15:20

I think I'm going to wait and see whether they try to call again tomorrow and say what has been suggested up thread. If not will see what Thursday brings!

Hoping they just decide to honour the orders and cut their losses....

Oreo - hope you sorted your Toy r us problem.

Oreocrumbs Mon 26-Aug-13 22:16:37

They are looking into it.......

Oreocrumbs Tue 27-Aug-13 07:56:16

Toys R us is resolved. I got a phonecall at 7 am (wahhh) from the courier saying it's in my garage.

No says me, my garage is never open. Yes says he. You have been on holiday says he, your neighbour told me. No says me, I haven't, I've been here.

And so it went on until it transpires that he has left it in the garage of a neighbour - well a neighbour who lives on a different street confused.

Anyway he came down, got it out of their garage put yet another note through their door explaining it all and gave me my parcel!

Poor people are going to wonder what the devil is going on when they come back.

Have emailed toys and told them, have parcel and all is resolved.

Fingers crossed Hope has a good a result.

Phew! Glad it's sorted Oreo, sending the driver back is always the best way I think

NigellaEllaElla Tue 27-Aug-13 09:22:45

Today feels like its going to be Decision Day.......

98percentchocolate Tue 27-Aug-13 10:16:27

Anyone else excited about decision day? (D-Day?) I'm just going to do nothing unless they contact me or make some kind of action. Hoping that this time next week I'll be trying to find somewhere to store the blooming thing!

So glad you sorted out the toys r us problem Oreo, yodel are awful!

98percentchocolate Tue 27-Aug-13 11:14:52

Any news from anyone? Nothing here and just about to say goodbye to my grandpa (terminal cancer) so they'd better not bloody ring then!

GiddyStars Tue 27-Aug-13 11:20:48

Aww 98percentchocolate flowers it's shit saying goodbye to grandparents. I hope he is comfortable and the family all get to say their goodbyes.

Sorry to hear that 98 sad

I've not heard anything

runningincircles Tue 27-Aug-13 13:09:15

Sorry about your Grandpa 98. I hope he is feeling on comfortable and loved.

iloveholidays Tue 27-Aug-13 13:59:28

Sorry to hear that 98. My Gran passed away last month, very sad time. Sending virtual hugs xx

Nothing heard here.

whoneedstosleep Tue 27-Aug-13 14:23:21

I hope you have a peaceful day to say your goodbyes 98.

I wonder if no news is good news from hope.?

iloveholidays Tue 27-Aug-13 14:30:23

well I've just checked my credit card and still no refund and they took payment on 16th so will be annoyed now if they call. that's quite a while to keep money for something they don't intend to send out!!!!!!

iloveholidays Tue 27-Aug-13 14:32:53

and hope still says to be delivered with a despatch date of 29th. roll on Thursday!!!!

whoneedstosleep Tue 27-Aug-13 14:33:27

Yes that's what I think. They should have issued refunds before now of they were going to!

I agree, surely refunds would have been issued by now?

joymaker Tue 27-Aug-13 14:55:21

thanks thanks 98, what Giddy said ^^

joymaker Tue 27-Aug-13 14:56:03

Still no news here either

m0nkeynuts Tue 27-Aug-13 15:01:58

So sorry 98percentchocolate flowers flowers

No news here either.

98percentchocolate Tue 27-Aug-13 16:34:59

Thanks for your very kind messages. He was in a bad way so we only stayed a couple of hours. Left as the Macmillan nurses were due. We got to see him though and he got to watch dd play for a while (he adores her), so that was nice. Hoping it won't be too long now for his sake as he is suffering a bit.
Sorry about your gran ilove. I lost my other grandpa last month too and it really knocks you for six doesn't it? I hope your gran didn't suffer and that it wasn't prolonged. Xxx

98percentchocolate Tue 27-Aug-13 16:36:09

Sorry for hijacking!!

I'm hoping that no news is good news (on the robot front), though if I were one of those whose robot wasn't honoured then I'd be pretty pissed if others are.

chirpchirp Tue 27-Aug-13 16:39:56

Nothing from me either, no refund and no call.

They've had my money for almost two weeks. Hmmm, I wonder what I should set my rate of interest at!

Oreocrumbs Tue 27-Aug-13 20:05:42

Sorry to hear about your Grandpa 98 flowers

FeelingHip Tue 27-Aug-13 21:06:09

Well the money was taken from my account on 17th (ordered on 16th) and when I look online now it says 'status:cancelled'...I did email them last week (before I had read about the problems) and the person replied 'not sure when we are getting them in, will find out and get back to you' but I haven't heard since and they ignored my most recent email. THey haven't refunded my card and I shall be calling tomorrow (and trying to think of something sensible to say!!).

Leilandri Tue 27-Aug-13 21:07:50

thanks 98.

No news here either. Account still says to be delivered, with dispatch of 29/08, and no money refunded.

Keeping fingers firmly crossed!

WaitMonkey Wed 28-Aug-13 08:42:46

Sorry 98 .thanks

I keep checking this thread to see what's going on and I didn't even order a robot. Good luck everyone.

98percentchocolate Wed 28-Aug-13 09:42:41

Thanks everyone, you are all very kind!

All quiet here and we are only one day away from despatch day!

98percentchocolate Wed 28-Aug-13 09:43:14

I am christening this day "despatch eve".

iloveholidays Wed 28-Aug-13 09:59:23

hee hee 98. fingers crossed for tomorrow. I have my 2 nephews today along with my 3 girls so won't be answering any calls anyway!!

98percentchocolate Wed 28-Aug-13 10:37:11

Have fun ilove!

I just had a phone call from an unknown number and answered it ready to argue... And it was WHSmith telling me my order is in. Bit of a letdown!

iloveholidays Wed 28-Aug-13 12:52:25

still nothing this end although haven't checked credit card or hope account. DP reckons they just won't send out tomorrow and wait for everyone to phone up to complain. I do think it's far too long to hold onto our money if no intention to send out though X

I don't think they will wait for people to complain surely that would cost them more in terms of answering calls/emails etc?

iloveholidays Wed 28-Aug-13 13:58:02

I thought the same, I think DP just thought we wouldn't get the robot but the longer it goes on the bigger chance we have I reckon!!!

I know I'm trying not to get excited wink but they'd be really silly to not go through with the sale now

joymaker Wed 28-Aug-13 14:31:11

You both right it would look absolutely awful now if they didn't. Here's HOPING boom boom!

runningincircles Wed 28-Aug-13 15:05:30

Fingers crossed! I keep logging in and it still says estimated dispatch date 29th. No refund in my account yet either.
Did anyone get a reply to their emails? I didn't send an email, but I read on a few posts that others had sent emails.

whoneedstosleep Wed 28-Aug-13 15:41:20

No reply to my email I sent last thursday

Or mine

FeelingHip Wed 28-Aug-13 20:32:13

Does anyone else's Hope account say 'status:cancelled'...I ordered on 16th (which seems earlier than some others) but they seemed to have cancelled mine w/o refund!

Leilandri Wed 28-Aug-13 20:36:53

All still quiet on the Hope front.
Lets hope(!) that no news is good news and dispatch commences tomorrow...

No, mine still says the same and I ordered 17th. I think you definitely need to ring them if it says that! angry

iloveholidays Wed 28-Aug-13 21:22:50

Mine still says to be despatched estimated at tomorrow. They've probably got so many to send out it'll take more than a day to do them all smile

I assume we'll just need to keep a look at our account tomorrow.

Lol waitmonkey I'm also anxiously awaiting the outcome of robot gate and I don't even really know what robot it's referring to! I hope you all get them though or I'll be very angry on you behalf!

iloveholidays Thu 29-Aug-13 07:15:56

despatch day has arrived.... I'm taking the girls to the farm today so won't be checking in until later

I'm going out this morning so won't be able to check until lunch...

Slainte Thu 29-Aug-13 07:40:12

Thanks for the solidarity oli grin

WaitMonkey Thu 29-Aug-13 07:40:51

Robot Day !

Oreocrumbs Thu 29-Aug-13 08:07:41

I'm also off for a day out, so won't be able to check until tonight!

Fingers crossed they dispatch them.

If nothing happens I am going to ring them tomorrow and ask why they are not dispatching an item that they are showing as in stock.

Then get all e commerce act on their ass!

DangerousMouse Thu 29-Aug-13 08:19:08

oooh mine now says 'to be delivered' it didn't say that yesterday. I think it's coming!

98percentchocolate Thu 29-Aug-13 08:19:42

Happy Dispatch Day everyone! Please join me in the corner where the Buffett will consist of brew and cake whilst we wait for our gifts to be delivered (or at least find out if they are on their way)

Leilandri Thu 29-Aug-13 09:06:00

No change in my account as yet. I shall join you in the corner 98 grin

Brockle Thu 29-Aug-13 09:11:02

happy robot day smile. got everything crossed for you!

I predict nothing will happen and the order statuses won't change

m0nkeynuts Thu 29-Aug-13 09:28:59

Happy Dispatch Day! flowers

I'll be periodically checking my order status on their website today, but at present it is still the same as it was ('To be delivered' with the estimated dispatch date of today).

DangerousMouse Thu 29-Aug-13 09:30:19

Has your status not changed? Mine has definitely changed since last night. (not that I am obsessively checking it at all!)

m0nkeynuts Thu 29-Aug-13 09:58:22

I'm pretty sure it's always said that for me! On the 'Order History' page it says 'Received' as the order status, but on the order page itself it's "To be delivered".

m0nkeynuts Thu 29-Aug-13 10:00:33

Also worth noting that the Order Acknowledgement email stated:

"The expected delivery date is an estimate only and may be affected by factors outside our control."

So they aren't really tied to today's date for dispatch...

Happiestinwellybobs Thu 29-Aug-13 10:08:37

Mind says to be delivered - which I'm sure it didn't before. They did tell me that they were going to honour the order anyway. I think the poor woman took pity on me as I was having a really bad day when she called and was about to sob!!

She initially said I could not have it, then I was told they would send it.

I think that if refunds haven't been made and the order says a despatch date we will get them tbh.

Littlemousewithcloggson Thu 29-Aug-13 10:19:05

The anticipation is like Christmas!!!!

CatAmongThePigeons Thu 29-Aug-13 10:20:17

Mine has always said to be delivered I think, I hope it is dispatched today (or I will ring and ask why not)

98percentchocolate Thu 29-Aug-13 10:20:54

My status definitely hasn't changed, it always said "to be delivered" on my page.

CatAmongThePigeons Thu 29-Aug-13 10:21:05

As it is showing as 'in stock' they should post them out

m0nkeynuts Thu 29-Aug-13 10:32:45

Yep, I agree that it's likely they will honour our orders now, as we haven't heard otherwise. I can't see how they could possibly justify holding onto our money for two weeks if they had no intention of honouring the orders!

joymaker Thu 29-Aug-13 11:10:02

Oh Spotty please don't say that, I'm already in the buffett corner with 98 and Leilandri grin Happy robot despatch day everyone!

FeelingHip Thu 29-Aug-13 11:10:14

has anyone's arrived yet?! They are a dodgy company I think!

BumpKitty Thu 29-Aug-13 11:37:52

Waiting here too, I'm pretty sure mine has always said 'to be delivered' as well...

Pinebarrens Thu 29-Aug-13 12:16:56

I am one of the fortunate people who did receive the robot shortly after purchasing. I had a missed call same day as most on here last week but haven't had any return calls. The invoice received with the robot had no price on it, although the £13 had been taken from my account.

Today I received an invoice in the post from Hope for £13 something, so I'm not expecting to hear anything else from them.

Fingers crossed for you all that they honour it, you never know!

If they do, they will at least receive some praise from the MN Robotters (aside from all the messing about).

Happy dispatch day all smile

I am positive our robots will be dispatched today and we will have them by the weekend smile

Meanwhile I have a theory on what happened. ...

They also have these cardboard robot kits for £10 odds.
So, whilst putting the vtech robot stock onto website, someone has shouted "ere, morag, how much are those robot thingys?"
"£10 and something pence"

No offence to any morags smile

m0nkeynuts Thu 29-Aug-13 12:26:53

That sounds very plausible, terra!

chirpchirp Thu 29-Aug-13 12:59:36

Happy robot day one and all.

iloveholidays Thu 29-Aug-13 13:37:52

no change on my account

whoneedstosleep Thu 29-Aug-13 13:51:28

No change to my account either. Still says 'to be delivered'

No change. Humph. Who's going to phone them tomorrow then?!

m0nkeynuts Thu 29-Aug-13 14:10:58

I won't be doing anything about it until next week. They could easily send it out today but not bother to update the order status (communication doesn't appear to be their strong point, going by all the emails folk on here have sent that haven't been replied to!), so I think I'll wait to make sure it definitely doesn't arrive before I contact them.

MooseyMoo Thu 29-Aug-13 14:56:18

No change to my account. Yesterday I pretended to buy a robot and it came up with 'not in stock'. Today, you can order a robot without this notice. So looks like it is back in stock...

MooseyMoo Thu 29-Aug-13 15:46:57

Royal Mail can just pulled up outside house ... Went next door! Got very excited blush

MooseyMoo Thu 29-Aug-13 15:47:15

Can? Van

I've had four deliveries today blush Royal Mail, Hermes, UPS and Yodel!

m0nkeynuts Thu 29-Aug-13 17:31:32

I'd be interested to know if the order status was updated on the website for those who HAVE already received their robot!

Me too!

I have no interest in Christmas and I don't want a robot, but I'm very keen to know if you all get them! You have to love the power of MN! Good luck!

ViviDeBeauvoir Thu 29-Aug-13 18:13:28

Keeping my fingers crossed for you all!

Thanks grin

Those who got them, how we're they delivered?

98percentchocolate Thu 29-Aug-13 19:58:12

Thanks Saggy!

Ooh good question Spotty - that should stop me from jumping on every delivery man that comes to the door.

WaitMonkey Fri 30-Aug-13 09:06:28

So, what happened yesterday ? Anyone get a dispatch email ?

Nothing hmm

CatAmongThePigeons Fri 30-Aug-13 09:11:34

Nothing at all, I am disappointed, am hoping it turns up today

iloveholidays Fri 30-Aug-13 09:35:01

no change and have just checked my account too

Aldwick Fri 30-Aug-13 09:40:06

No delivery here but no refund either - fingers crossed. I'm starting to feel like Christmas won't be complete unless there's a plastic robot at the table with us.

runningincircles Fri 30-Aug-13 10:03:46

No change here either!

m0nkeynuts Fri 30-Aug-13 10:16:32

No change here either!

I seem to recall from the last thread that those who received their robots didn't get a dispatch email, so not particularly expecting one.

Would love to know if they come by Royal Mail or courier though, so I know what to watch out for <optimistic>.

starjules Fri 30-Aug-13 10:55:29

I am pretty sure mine came via courier but cant remember which one and I didn't get a despatch email it just turned up last week.
I cant believe they are taking so long sorting and sending them out. I think if the outstanding ones haven't turned up today they need a ring to find out what's going on.
I know I have mine, but I have my fingers crossed for you all. (ps they never did call me back!)

Morning All, just to say I emailed hope yesterday and apparently they are our of stock until 9th September....and the waiting goes on!

Oops out not our... blummin autocorrect

chirpchirp Fri 30-Aug-13 12:06:53

Interesting MrsSheep.

Did they know that you had ordered it at the £10.99 price or did you just phone up as a "new" customer who wanted to know if they had it in stock? I think if they knew that you had paid the reduced price and didn't argue the point, just told you the date I reckon we're onto a winner. I don't mind waiting, I just want my robot!

I told them my order number so I presume they checked that and saw I was a £10.99er!

m0nkeynuts Fri 30-Aug-13 12:33:30

Oooh interesting!! I have just emailed them for an update, so we'll see if they say the same to me!

RockySpeed Fri 30-Aug-13 13:38:11

I just came over all brave and rang up grin

I was told the restock would arrive on September 5th so to expect it around then. Fingers crossed!

98percentchocolate Fri 30-Aug-13 13:41:04

Thanks for the updates - hopefully we'll get them soon then!

WaitMonkey Fri 30-Aug-13 13:50:04

Lol, when you all get your robots, you should have them in centre stage in the middle of the Christmas table. grin

iloveholidays Fri 30-Aug-13 13:52:38

maybe they sent out the ones that came in to the people who paid full price!!! I'm feeling more confident that I did last week!

98percentchocolate Fri 30-Aug-13 13:54:45

DD will be playing with her robot until she is 18! grin

iloveholidays Fri 30-Aug-13 13:57:04

I'm just hoping I can sell it on ebay once my girls have finished with it smile

Ooo exciting!!

m0nkeynuts Fri 30-Aug-13 14:20:01

Yup, I've had a reply by email saying they're expecting them around 5th so I should have mine by 9th! Yay!

runningincircles Fri 30-Aug-13 16:44:11

Ooh this is very exciting news! I don't mind waiting for it. I will just have to be hidden until Christmas anyway.

I'd be really interested to know how many people actually ordered them

Leilandri Fri 30-Aug-13 19:54:33

oooh good news to hear that they will be sent out. I don't mind waiting as long as I get mine before Xmas!!

We could have an ante-natal style thread with user name and estimated date of delivery. We could all update when our little bundles of plastic arrive! wink
Thanks to all who phoned and emailed. I'm a complete chicken who hates confrontation so am grateful for the updates.

runningincircles Fri 30-Aug-13 22:46:36

Once they are all delivered. We will have to have a celebratory wine to wet the Robot's heads! grin

MooseyMoo Sat 31-Aug-13 06:18:30

Ooh exciting news. Thanks to all who have phoned/emailed. grin runningcircles

shufflebum Sat 31-Aug-13 23:19:16

Just catching up, had given up hope but now I see there is a big chance it will arrive!

joymaker Sun 01-Sep-13 08:40:48

Too right Spotty grin

If any of you see any lovely advent candles going for a reasonable price (they are for burning after all) will you let me know TIA

joymaker Sun 01-Sep-13 08:42:27

Oops-thought I was on the bargain thread!

NigellaEllaElla Mon 02-Sep-13 11:53:49

Little update - Logged in and my estimated dispatch date has changed to 9th Sept. Called them and they have said that 9th is an estimate and they can't say for definite until the day whether it is coming or not. I said that was a very strange set up, especially as I checked last week and they had come back into stock. She assured me there is none in stock at all but she is calling me back later to confirm whether they know if they're coming in on 9th or not.

I did say it wasn't great the date had changed twice and that it had been ordered two weeks ago now.

She never once mentioned the bargainous price etc so I feel confident we're definitely getting them, just not sure when!

MooseyMoo Mon 02-Sep-13 13:29:06

I just noticed the estimated dispatch date is now 9th Sept too.

98percentchocolate Mon 02-Sep-13 14:09:17

9th here too. I have to say that Hope Education are really starting to get on my nerves. They really are a complete shambles. When if I get the robot then I won't be shopping with them again.

Slainte Mon 02-Sep-13 14:22:24

My dispatch date is 9 September too, I'm taking this as a good sign that we'll be getting them. smile

joymaker Mon 02-Sep-13 15:05:55

Hi All, just logged into my account and the dispatch date has also been changed to 9 September. If there's no change to these details by the 10th (i.e stating bloody DESPATCHED) I am definately contacting them. If they change the despatch date again we can only conclude that something is definately 'fishy' about this company...

joymaker Mon 02-Sep-13 15:07:00

dispatched rather

ipswichwitch Mon 02-Sep-13 15:22:03

I only wish that I had read everyones posts about this on the other thread before I got the phone call. They caught me busy at work, told me it was all a pricing error, blah, blah, and they could only offer it to m for £5 less than rrp. I had no idea if they had already taken the money (no time to check), and told them to cancel sad
It was only later when I had chance to catch up on the thread that I realised loads of you had the call, and I could have pushed it.

What makes it worse is i'm still wanting to get one sob as DS is completely taken with them every time the bloody advert comes on. I will not be using that company again thats for sure!

nickdrakeslovechild Mon 02-Sep-13 16:02:37

ipswichwitch, I would ring them up and say you know other people who are still getting them at the reduced price and they pulled a crafty one on you so you want it at the reduced price. Might be worth a try.

BumpKitty Mon 02-Sep-13 16:35:45

My despatch date is the 9th now too smile

ipswich you could call and innocently ask where your robot is, then deny all knowledge of a phone call. The company doesn't seem to know what it's doing so you may get away with it!

nickdrakeslovechild Mon 02-Sep-13 17:35:54

ooh yes BumpKitty, that's a really good idea.

BumpKitty Mon 02-Sep-13 18:30:51

well your approach is much more honest nick but they have behaved rather underhandedly

NigellaEllaElla Wed 04-Sep-13 13:47:39

I've just taken a call from a lovely lady at Hope who I spoke to on Monday and knew I needed my robot for the 10th and she has told me that it has been dispatched and I should receive it today! Nothing yet, will keep you posted.

shock Oooo!

iloveholidays Wed 04-Sep-13 13:56:43

wow that's great news. nothing here.

In hopes defense they've probably had to order in A LOT more planned so I'm not surprised it's taken a while.

iloveholidays Wed 04-Sep-13 13:57:22

can anyone check if back in Stock? I'm out on my phone so might take a while

Mines been marked as dispatched shockshockgringrin parcel force 48 sent today

WaitMonkey Wed 04-Sep-13 14:00:03

Oh, this is getting very excited. Well done. grin

iloveholidays Wed 04-Sep-13 14:01:17

same here grin smile grin smile grin

Oh no it says parcelforce express 2 which I assume means 24 hour? I'm so excited! Dd has a ridiculous amount of presents...

NigellaEllaElla Wed 04-Sep-13 14:10:35

I've just checked and mine says Parcelforce 2 and dispatched today so god knows how she thought I'd get it today BUT who cares? They're on their way!!! Wahoo!!

runningincircles Wed 04-Sep-13 14:23:32

Exciiiiiiting! Going to check now!

runningincircles Wed 04-Sep-13 14:30:03

Yippee! It is dispatched. Must not jump on delivery person tomorrow!

MooseyMoo Wed 04-Sep-13 16:13:52

Oh, oh, oh, me too, me too! Haven't had delivery yet though...

Slainte Wed 04-Sep-13 16:18:14

Mine says dispatched too grin

I feel like singing "We are the champions"!

chirpchirp Wed 04-Sep-13 16:25:15

Yay! Marked as dispatched. Fingers firmly crossed it arrives tomorrow while DS is at playgroupso I can get it in the house and hidden.

toisa Wed 04-Sep-13 16:35:18

Mine is on its way too!! Woohoo!!

OnFoot Wed 04-Sep-13 17:05:41

Yay! Mine says despatched today via Parcelforce.

SayHelloToMyLittleFriend Wed 04-Sep-13 17:10:04

Just checked mines and it also says despatched today smile

lazzaroo Wed 04-Sep-13 17:25:37

When did you all order yours? I don't seem to have an account so can't check progress (but they have my money and I have an acknowledgement e-mail). Was planning on ringing them Friday if I hadn't heard anything as my original dispatch date was 29th August.

I am very excited to think it might actually arrive! smile

joymaker Wed 04-Sep-13 17:46:28

lazza -I think I'm right in saying that most of us placed orders on Friday 16th (though some ordered on the Saturday and Sunday after that) Details of my account were contained in the first email Hope sent me along with a link and I just chose a password.

chirpchirp Wed 04-Sep-13 17:46:51

Lazzaroo, I think if you ordered you have an account, just log in with your email address and check your account history. I think I ordered on 19th Aug.

Yeah there will be a pw in the welcome letter

iloveholidays Wed 04-Sep-13 17:50:24

Has this given anyone else a warm fuzzy Christmas feeling?!? grin

Oreocrumbs Wed 04-Sep-13 19:08:31

Oooh another dispatched here!

lazzaroo Wed 04-Sep-13 19:09:42

Just checked e-mail again and definitely no link to account or mention of password. Ordered on 18th Aug and original delivery estimate was within 1-2weeks of 22nd Aug. Will go back to plan of ringing them at end if week if he doesn't turn up!

Happiestinwellybobs Wed 04-Sep-13 19:12:46

Mine was ordered on the 16th - and marked as despatched grin

Jingle bells, jingle bells, the robot's on his way
Delivered by Parcel Force, in time for Christmas Day!!

Woo hoo!!!! Excited!!!

Leilandri Wed 04-Sep-13 19:46:03

Mine was ordered on 16th, and also marked as despatched! Woohoo!! grin grin

LaTrucha Wed 04-Sep-13 19:49:03

Oooo mine's coming too! I've not has to do a thing and had sort of given up!I'm sure it's all down to iloveholidays!

98percentchocolate Wed 04-Sep-13 20:00:47

Huzzah! Mine on the way too!!

Trumpton Wed 04-Sep-13 20:36:12

Mine says dispatched . Good oh.

Yay, mine is dispatched too!! This is the most awaited arrival of 2013, far more exciting than Prince George smile x

whoneedstosleep Wed 04-Sep-13 23:07:52

Ooooooh I just got my dispatched email too! smile

And me! Very excited grin

Littlemousewithcloggson Wed 04-Sep-13 23:17:08

Mine too!! dd is having the flipping thing whether she wants it or not now after the stress of it

I have just had my despatch email too- I'm very excited!

Livvylongpants Thu 05-Sep-13 00:05:44

Just got mine too... Woot woot

chirpchirp Thu 05-Sep-13 00:09:23

On phone so can't PM but to the posters who didn't get the robot at the reduced price but still need to get one I just found one on eBay, buy it now for £17 including postage -

bit.ly/1a7Pj2H

Been lurking as I ordered one too and just received my email! Woot woot!

Me too me too me too!! It still says in process when I check it though...I want it delivered today as I have to work tomorrow!

MooseyMoo Thu 05-Sep-13 06:27:42

I got a despatch email too! It was out on a van at 3am this morning. So exciting! Best make sure someone is home!

lazzaroo Thu 05-Sep-13 07:02:52

Dispatch e-mail arrived! Can't actually believe it (DD better play with it for longer than 5 mins after all this smile!)

Mine's on the van too! My dd's being so spoilt this year but I've hardly spent anything! (At least that's what I'll tell dp wink)

CatAmongThePigeons Thu 05-Sep-13 07:07:36

Mines on thr van!

lazzaroo Thu 05-Sep-13 07:10:09

Thanks chirp but Ithink that's a smaller version of the robot we're all waiting for and it retails at much less.

shufflebum Thu 05-Sep-13 07:14:25

And me, very exciting!

Mrswilliams87 Thu 05-Sep-13 07:16:51

Recieve dispatched email this morning smile i only bought it because it was sooooo cheap ( cant resist a bargain) thought it would be too babyish for my DS and wasnt quite sure who was getting it hahahaha BUT since all the waiting etc my DS has spotted it on TV and asked for one and also pointed it out in the Argos catalog so RESULT for me :D thank you x

m0nkeynuts Thu 05-Sep-13 07:18:00

Mine is coming too!! Parcelforce tracking says it arrived at my local depot an hour or so ago, so think it will be delivered today. Merry Christmas, everyone grin

Those of you who've see the ad on tv what channels have you been watching?! I haven't seen it yet and I want dd to want it grin

lazzaroo Thu 05-Sep-13 07:39:39

How old is your ds mrswilliams? my DD will be 4 when she gets it & I had same concerns....but she's getting it anyway! Have read some reviews and I think it'll be okay for her for a while, it seems to do quite a lot. She sort of asked for one last year but it went out of stock everywhere very quickly.

spotty I think it gets advertised on the Disney junior channel. Or maybe Nick Jr. Haven't seen the advert much this year but I'm sure that will change over the next few weeks.....otherwise leaving the Argos catalogue open on the right page could help! wink

I might have shown dd the YouTube ad blush Disney jr is on always sometimes here have yet to see. I reckon you're right though and the toys ads will be everywhere in the next few weeks

lilylaville Thu 05-Sep-13 07:44:12

I've just received an email saying its on the way. So thank you!

Oreocrumbs Thu 05-Sep-13 07:59:04

I've had my email from Hope too and Parcel Force tell me it's in progress! I'm ridiculously excited about this!

I've got a filling today and I'm not even worrying about it because of this! Fickle and shallow, I know. yay!

iloveholidays Thu 05-Sep-13 07:59:19

is everyone expecting it to arrive today? I'm off to the zoo for our last fun filled day before DD1 starts school next week so won't be in sad sad sad sad

Oreocrumbs Thu 05-Sep-13 08:02:10

I think so iloveholidays, it sounds like it has been put on the vans in the early hours, so will be delivered today.

Can you leave a note on the door saying to leave with neighbour/in shed?

iloveholidays Thu 05-Sep-13 08:05:47

just checked tracking details and mine is on the van waiting for delivery, hope it's early!!!!

I would leave a note on the door too. Depends where you live though, couriers leave parcels on the front door step round here with no problems but we're a tiny village. Where I used to live it wouldn't have stayed there!

I'm soooo excited grin

runningincircles Thu 05-Sep-13 08:08:35

Oh yay, oh yay! The twins have arrived! I want to play! Must hide them in Santa's Grotto the attic though. grin

GOT IT!!!!!! Yay gringringringringrin

CatAmongThePigeons Thu 05-Sep-13 08:15:49

I'm hoping a note on the door will suffice, although they won't if it's signed for, will they?

Mrswilliams87 Thu 05-Sep-13 08:20:13

Lazzaroo my DS is 4 he will be 5 in April and he really wants it and doesnt feel its to babyish we watche videos on you tube to be sure its what he wants and he seems to love it! He first saw it on either nick jnr i think or disney or bomerang. ( its all they seem to watch) and can imagine my reaction when he asked for one :D really please with my little self :D all thanks to you lot x

98percentchocolate Thu 05-Sep-13 08:25:25

Happy Robot Day everyone!!!!!!

iloveholidays Thu 05-Sep-13 08:38:37

did you have to sign for it?

iloveholidays Thu 05-Sep-13 08:46:14

I feel like I should get it out to check it all works. anyone else?

Livvylongpants Thu 05-Sep-13 08:51:44

I have a robot!!! And yes you have to sign for it!!! Soooo chuffed

angelabbie Thu 05-Sep-13 08:54:40

Just received an email today to say the Robot has been despatched!!

Livvylongpants Thu 05-Sep-13 08:56:16

Picture of my bundle of joy o. My profile smile

runningincircles Thu 05-Sep-13 09:06:41

It was good of Hope to honour all these orders. I wonder how many Robots they have sent out?

BumpKitty Thu 05-Sep-13 09:16:35

I ordered on the 19th and I have a dispatch email today!
lazaroo I guess if they have taken the money from you yours will be on its way too smile

BumpKitty Thu 05-Sep-13 09:26:44

oooh - it's arrived! But I can't open it as DD is here. So pleased!

Pinebarrens Thu 05-Sep-13 10:23:52

yay! so pleased they're honouring it. I was starting to feel bad for receiving mine ages ago as its an extra for DD.

Mrswilliams87 Thu 05-Sep-13 10:29:22

Mines here and i love it. Its so much bigger than i expected. Congratulations on grabbing probs the best bargain of the year well done everyone smile merry christmas hahahahaha x

OnFoot Thu 05-Sep-13 10:50:12

Mine has just arrived too! I can't open it because DD is here and following me around. I'm really tempted to put a DVD on for her just so I can open the box!

Really pleased to have got it. Thanks for the thread.

I didn't sign for it though so maybe they'll just leave it if you're out.

MooseyMoo Thu 05-Sep-13 10:53:38

Mine arrived at 7.45am this morning. So excited! It's amazing, so very pleased with it.

Happy robot day! wine

JustBecauseICan Thu 05-Sep-13 11:05:18

grin glad the robots have started arriving!

newbiefrugalgal Thu 05-Sep-13 11:55:02

Well done to the company for honouring this offer!
I didn't order but read it with interest.

Littlemousewithcloggson Thu 05-Sep-13 12:01:18

Yayyyyyy proud owner of 2 robots. Very pleased.

lazzaroo Thu 05-Sep-13 12:05:03

My robot just arrived smile DD in pre-school so have had a little look and given his nose a little twist!

Good on Hope Education for honouring the purchases.

Mrswilliams87 Thu 05-Sep-13 12:11:08

First time i have ever used HOPE but just for honouring the robot i will definatly be using them again. great customer service and they have gained a customer in me :D x

SayHelloToMyLittleFriend Thu 05-Sep-13 12:18:36

My robot has arrived too. What a bargain for the price we paid smile

Littlemousewithcloggson Thu 05-Sep-13 12:19:21

Agreed mrswilliams. They have vtech microphones that are normally 5.99 each. They say it is £12 for a pack of SIX so am contemplating those, a few babies to buy for in out family

98percentchocolate Thu 05-Sep-13 12:37:30

Robot is here and I love him! Was supposed to be an Xmas present but he is already out of the box and being played with. Just lost 30 minutes!

He's here he's here he's here!!!

It's amazing!!

angelabbie Thu 05-Sep-13 13:51:41

oh happy days, the robot arrived today and I can see son and hubby having hours of fun on christmas morning!

lazzaroo Thu 05-Sep-13 13:53:42

littlemouse that is another great bargain!

Littlemousewithcloggson Thu 05-Sep-13 14:19:15
joymaker Thu 05-Sep-13 14:20:21

Hi All haven't received mine yet though I got the dispatched email yesterday (keep looking out the window to see if there are any courier vans about) Think this Robot's going to be greeted like a long lost reli when it finally arrives blush

So for those who have opened them/taken a closer look are they worth the money (haha)?

m0nkeynuts Thu 05-Sep-13 14:21:42

Mine is here and it looks great!!

Oreocrumbs Thu 05-Sep-13 15:09:40

Mine came too. Have been showing him off over the fence to my very jealous neighbour grin.

Well played in the end Hope, lord only knows how out of pocket you must be, but there must be thousands of new people aware of/using your site now, so not all is lost!

And you have made some people very happy.

Trumpton Thu 05-Sep-13 16:06:44

OOh ! It's great !!

Leilandri Thu 05-Sep-13 16:50:29

My robot is here! Came home from work to a parcel left with my neighbour! Had a quick look before boys came home. He's so cool, they're gonna have so much fun. Only wish I'd ordered more now!! grin
Well done HOPE for honouring.

Happiestinwellybobs Thu 05-Sep-13 16:53:56

Mine is here - he was waiting for me at the post office. He is fab!

whoneedstosleep Thu 05-Sep-13 17:33:56

Mine arrived too smile

CatAmongThePigeons Thu 05-Sep-13 18:12:59

I have a Robot. Jolly good show Hope!

DH had to play with it, there's NO off switch, it's currently hidden in the garden til it powers off grin

Cat fear not in a minute he will say he's tired and go to sleep grin

WaitMonkey Thu 05-Sep-13 18:44:04

grin

CatAmongThePigeons Thu 05-Sep-13 18:54:46

He did say he was tired Spotty! I felt a huge wave of relief as he said that, I must keep DH awsy from the toys until Christmas day. At least one of them likes it! grin

Aldwick Thu 05-Sep-13 19:01:05

I think I might be a little bit in love with him already.

iloveholidays Thu 05-Sep-13 19:04:03

Someone was looking for the robot still. Currently £32 on amazon

www.amazon.co.uk/VTech-135003-Vtech-Gadget-Robot/dp/B008EQL4WU

ViviDeBeauvoir Thu 05-Sep-13 19:19:14

Been watching this thread with guilt interest and am glad you've all taken delivery of your new robot friend smile

Anyone worried it's too babyish - my DD is 5 in march next year and loves him. and he's taught her all her letters and how to spell so I haven't had to

catamongthepigeons there's an off/volume switch on the sole of one of his feet

'Hope' your DC enjoy him! grin (sorry, couldn't resist!)

98percentchocolate Thu 05-Sep-13 19:28:44

Loving ours - DP has been playing with it tonight and declared it "awesome". Dd is 18 months so was worried she'd be too young for it but she has fallen in love and hasn't stopped playing with him all afternoon.

Pinebarrens Thu 05-Sep-13 19:33:51

vivi thats good to know, DD will be 4.5 at xmas and I was thinking of putting it away for DS but he's only one & he burst into tears when I switched it on.

DD saw one of the mini robots in sainsburys the other day & didn't want to leave it behind so hopefully she will love it.

I'm so excited to give it to dd! I will resist though and keep it until Christmas smile

Yay!!!!
Hi all. Got back from work tonight saying parcel delivered to neighbour. Hadn't checked my emails or this thread since yesterday so didn't know about the despatch email and couldn't dare hope it could be the robot!!

Anyway it was and I'm over the moon with it, so much so I switched it on while still in the box and had no idea how to switch it off. It's pretty LOUD, but looks great. Had to wait for it to go into snooze mode. grin
Thankfully all the singing, dancing and A,B,Cs it didn't wake up the Christmas recipient.

Thanks again for the tip off and a fab bargain. thanks
Ho ho ho!

CatAmongThePigeons Thu 05-Sep-13 20:51:03

Vivi thanks for the on/off button info, thank goodness it can be switched off!

ViviDeBeauvoir Thu 05-Sep-13 21:58:00

Just wait - you'll be walking round the supermarket talking to your DC in Gadget's voice! (I've never done this, of course!)

Catamongthepigeons - don't tell the DC where the secret button is or you'll be cursing yourself!

joymaker Fri 06-Sep-13 21:22:12

So the robot made it's way across the water (Ireland) today and I can safely say that it's worth every penny!

98- thanks for starting this thread, and huge thanks Vivi for the heads-up on this fab bargain. (I think I would use Hope again)

Is that everyone then? smile

No robot here sad
Parcel force unable to track online, called parcel force was told to call hope, called hope and was told Monday.
sad sad sad

Anyone else not got their PFR?

Slainte Sat 07-Sep-13 07:14:25

I won't know til this evening as I'm on holiday. My tracking says it went out but "can't locate address"! I'm in Channel Islands so maybe that's the problem.

Terra sounds like yours simply got missed so they re dispatched it yesterday

Slainte Sun 08-Sep-13 11:03:00

Mine isn't here yet sad.

parrotsandcarsnips Tue 10-Sep-13 12:55:56

I got my invoice but no robot, i'm hoping it will arrive today

parrotsandcarsnips Tue 10-Sep-13 14:54:01

Finally robot has arrived hooray! thank you to op- bargain of the year so far at least

He's here, I have named him sheldon smile
Will get him out of the box once DC are in bed and have a play.

vix206 Tue 10-Sep-13 21:02:31

Mine arrived grin I don't think I want to give it to DS though, it seems a bit...manic somehow. Thinking of putting it in the present box for another child. Still a fab bargain though grin

Elainemaryp Fri 18-Oct-13 19:00:19

Just thought I'd pop in to let you know that my robot still hasn't arrived sad. I'm in constant contact with Hope who keep sending it to the wrong place angry.

WaitMonkey Fri 18-Oct-13 19:27:44

That's rubbish Elaine. Keep on at them. sad

iloveholidays Fri 18-Oct-13 22:02:36

Oh no Elaine I assume they've had your money?

Elainemaryp Sat 19-Oct-13 20:34:47

Yes, they had my money in August angry

I'll keep emailing them.

Elainemaryp Mon 11-Nov-13 21:06:40

He's here grin My robot has arrived, he's much bigger than I thought he'd be. Yay!

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